Caused by large printing volumes and low bandwidth available between remote sites and the Aossia data center, users experienced RDP session performance issues. Sessions were sometimes extremely slow and at times it was even impossible to work. The result was huge user dissatisfaction and reduced productivity.
ThinPrint for Service Providers is used mainly for compression and bandwidth control of print data traffic. Features additionally used are ThinPrint V-Layer™ and the virtual printer driver ThinPrint Output Gateway, as well as ThinPrint Tracking & Reporting.
Aossia solved many performance problems and reduced costs for their customers by avoiding additional bandwidth. ThinPrint Tracking is used for print billing and led to even more savings. Additionally, printer driver problems were solved leading to an overall far easier administration.
“Less printing problems equates to far happier users. Printing is one of the most important and sensitive services. ThinPrint is now a part of every solution that we offer our customers”
Ivaylo Petrov – CEO, Aossia