Please take a minute to fill out this brief form including any comments that will help us with your request.
Please describe the issue you are experiencing and feel free to ask your questions.
By using the reports you send relevant information on your licenses and
the installed ThinPrint modules. This helps us to respond faster to your request.
Please run the tool as local administrator. In the tool, save the report via FILE > SAVE REPORT AS.
At ThinPrint Diagnostic all event log information is summarized in the event viewer.
You can export the information as shown in the screenshot.
Please only upload the following file types: BMP, DOC, GIF, JPG, JPEG, LOG, PDF, PNG, TIF, TIFF, TXT, ZIP. The file size must not be larger than 3MB.